Dear Deco Belle,
I have just ordered my Millacreli glass heart pendant, please can I have the heart safely packaged (maybe bubble wrap??) as I would hate for it to get damaged on its international journey to the UK. Thanks for your help!! I'll look forward to receiving my Millacreli heart.
Samantha R. - Forest of Dean Gloucestershire U.K.
(posted with author's permission, of course)
Thank you for your prompt international invoice payment. I can assure you that in the 5 years that we have been shipping overseas, we have not had a single incident of the Millefiori Murano glass jewelry breaking, probably for the sole reason of our packaging standards.
The jewellery is placed in a sealed plastic bag that contains some air, providing a bit of cushion, and further protected by a cotton pad within the jewelry box. Our decorative teal colored satin bow is not just for presentation, but actually serves to tie the box and keep it tightly bound so that it does not open in transit.
The box is then placed in a bubble wrap mailer envelope for its final journey, all of these elements combined are to protect our jewelry, and offer a beautiful presentation for yourself or your gift recipient.
I have attached an image of our gift box that goes into the bubble mailer. We look forward to you receiving your pendant, and hope that you are most happy with your lovely Millacreli heart pendant purchase.
Please contact us if you have any questions.
We offer the same exact free gift wrapping for our own domestic USA customers, and offer free shipping on orders of $30 within the USA. We ship to all corners of the globe.© Copyright 2011 Deco Belle Inc. - All Rights Reserved
Labels: ask_Deco_Belle, customer_service, glass, millacreli, murano, pendant, travel, usa
by: Deco Belle Inc.